You will have reviewed skill mix and skill sets to better meet service user needs and managed the risks associated with this change in practice.
Why do this?
- Ensures efficient use of new roles
- Manage barriers to implementation
- Assess the benefits of developing the workforce via CF
How do I do it?
- Use Champions to keep staff engaged and ‘on target’
- Use organisational practices such as appraisal
- Ensure CF and the competencies are part of induction
- Audit practice
- Measure the impact of new ways of working and ROI of CF and share the results